I understand how tricky airline employees work. I are already a frequent flyer For the reason that The usa West times. I am the main to provide the “work effectively done†coupons to attendants on flights, and, I treat Every person with utmost regard.
We boarded the plane and there were 2 nice gentlemen attendants. They served 1 round of beverages very quickly and under no circumstances arrived back again all around and asked if we would have liked the rest to consume.
I was delayed on Monday feb 15th two times right before staying cancelled and bumped to Tuesday. Whilst I used to be disappointed I recognized. Then at 10:30pm I get a text expressing my Tuesday flight was cancelled until finally Wednesday.
I are actually on the telephone for three hrs attempting to take care of an issue wherever my bag was split open up and my possessions missing.
I've had terrible experiences with american airlines. i can’t even charge their customer service as it is far down below a 1 star. shopper relations Associates are rude, quick, and unfriendly.
Undeniably think that which you claimed. Your preferred motive seemed to be on the net The only issue to recollect of. I say for you, I definitely get aggravated simultaneously as other people give thought to concerns they plainly usually do not realize about.
So far you have got produced us shed 24 hrs of our family vacation We work hard for time without work get the job done and within your times have led to us reaching our place A person Whole Working day Afterwards. Not a content client and will spread the term.
I am 62 several years previous, and was on a flight from Orange County, Ca to Jacksonville, NC. All went perfectly until finally I arrived at Charlotte,NC. For the reason that I'd wheel chair aid I used to be helped in any other case I believe I wouldn't happen to be. Following two flight were cancelled on that night I wasn’t really sure what I'd personally do. But because of the kindness within your personnel they wheeled me to shopper service both moments, And eventually upon acquiring the information that One more flight wouldn't be scheduled right until the morning of the 3rd they designed guaranteed I'd a motel compensated for by american airlines which I very much appreciated. Remaining by itself was a bit scary, but I made it as a result of, and managed to acquire back again to your airport at five:thirty another early morning. And all over again this flight was cancelled at the same time. At this point I arranged to just go to another metropolis. Upon finding on that flight there was a electrical fire in the cabin of the plane, and soon after getting from the air for about ten minutes it was rotated and we were being taken off the plane inside of a hurry.
I'd some extremely constructive information to give them to stop this in the future, but was not able to ascertain contact with them.
After we at last obtained an electronic mail reaction from American Airways, the full response time was close to 1 hour. Whilst we waited an hour, we did obtain a number of responses to our initial question:
I'm unfortunate to state I am let down in American Airline’s handling of this matter. We under no circumstances received our baggage until finally late within the day on March thirteenth. To include insult to injuries we were being billed $twenty five for each bag by American Airlines for our return flight dwelling Despite the fact that we didn’t spend to check our baggage on how to the Virgin Islands.
Two weeks in the past we received the horrible information that our 12 yr previous grandson were hit by a truck and killed. We necessary find out to get from PA to CA as quickly as possible. It had been Thankagiving 7 days, the worst 7 days of your year to travel via Hotwire, we had been ready to get reservations another early morning on American, not the airline on which we ordinarily travel.
I have been trying to make contact with the airline for more than one hour with none achievement. Exactly what are my options?
You should refund by whole fare including the added $20 I compensated for Everything you explained was destined to be additional home.