be there? And afterwards NO place for them to stay til morning!! I hope You can find some payment for me in this situation. I used to be very unhappy While using the way American Airlines handled my flight.
WOW! Seeking to achieve your client service Section by means of cellphone is difficult!! I attempted three diverse range and one was disconnected!! 1 range I used to be prompted to call tried to have me obtain – not relevant flight services. I feel I will have to go back to United.
We'd like a created verification from American Airlines to approach our cruise insurance claim. Stating the situations of delays around the day we traveled to board our ship.
The girl who was assisting me using a wheel chair experienced no expertise in the DWF airport by itself. When she couldn't get me on the boarding gate she left me on the way in which.
just an e mail apologizing to the inconvenience brought on by the delayed flight would've been all I preferred from a person in your operations.
Very upset re deficiency of acknowledgment of any irritation I encountered. Seems like an easy courtesy.
My problem was a bag which was overweight. Just one lady stored stating I could only take fifty lbs, regardless if I informed her I had been happy to pay for overage costs. This other female wasn't as well helpful. On the other hand, Nina Kong went really out of her approach to help me… contacting for facts, hunting points up…she even helped me shift the bag to a secure location even though I went by way of it to find out if I could rearrange and pull some fat out.
I had been on AA flight 487 yesterday going from San Diego to Charlotte. I just desire to praise a flight attendant that went over and above the everyday routines of her work. She was so well mannered & friendly and willing to share her encounters and make me sense a lot more comfortable.
I had been to inform you of my not so pleasurable expericences with all your airline, and requesting a refund of my flight. To start with I had been suppose being about the seven:55am flight from Gulftport,MS.
I'm able to show you this, Except if There exists some sort of payment coming from the.A., I won't ever, at any time, at any time set foot on an American Airlines flight yet again ! You can find too all kinds of other Airways that could keep on agenda.
On 7/19/2013 I flew through American airlines from Columbus Ohio to Las Vegas Nevada. We experienced a layover in Dallas Tx, at your Fort Truly worth airport. I had the worst knowledge I've at any time had While using the American Airways representatives there and After i referred to as shopper service they had been no help possibly. Very first, a person of your Associates despatched us to the incorrect gate; I needed to inquire a representative where by our flight could well be departing from because a gate variety was not on my boarding go. We went to your gate instructed and had been despatched to the incorrect gate, considering the fact that we were being at the wrong gate we did not hear our departing flight info leading to us to overlook our flight. We went to the counter asking for a status of our flight for the reason that we had heard nothing, a person AA attendant for the station wasn't ready to glance anything at all up for the reason that she was typing or doing another thing. I defined to her that it was essential for the reason that we could pass up our click this flight. She didn’t treatment. Though there was a protracted line of people ready to speak with the only AA rep available. I waited in line for as long as I could, I then saw an AA agent walking by and I ended her for help, she explained there was nothing at all she could do and despatched us to a different AA desk. We went to that desk and we ended up advised our aircraft was proper there outside the house getting ready to acquire off and that they'd not let's on the aircraft simply because whenever they called the AA Associates on the plane and talk to them to look forward to us it would make Everyone insane?
My husband and I had top notch tickets from Denver, co leaving on junev30th to Jacksonville, fl returning on June 6th. We ended up imagined to get there in Denver at 1:thirty pm. The leg away from Charlotte, nc was an complete nightmare. We ended up delayed, had a crew adjust, no drinking water or ice, etc.
I are an AA purchaser for over twenty five yrs. Your service has grown to be disappointing to state the the very least. It is in all parts of service from sign in to , tavel to baggage handling.
My flight was pretty nice. I had an Dying in my household and return property on Thursday early morning. So with that I referred to as consumer service and question if I could get an flight again two times early. I was instructed that it could Charge me 600 a lot more than my authentic return ticket.